Persy London Limited (“Persy”, also referred to in this Policy as “we”
out how Persy stores and uses information about you
(your “Personal Data” – for more information see here).
2Types of Information We Collect
2.1The information which we collect about you is
set out in the table below.
2.2The App may contain links to other independent
websites which are not provided by us. Such independent sites are not under our
control, and we are not responsible for and have not checked and approved their
content or their privacy policies (if any).You will need to make your own independent judgement about whether to
use any such independent sites, including whether to buy any products or
services offered by them.
2.3By using the App, you agree to us collecting and
using technical information about the devices you use the App on and related
software, hardware and peripherals to improve our products and services.
3Use of your Information
3.1We may process your Personal Data if it is
necessary to comply with any legal obligation to which we are subject to or where
necessary for the purposes of our legitimate business interests (and in certain
other limited circumstances).The
purpose for which we use your Personal Data is set out in more detail in the table below.
Pickup and drop-off locations.Geo location data which is provided by your mobile
Personal Data of Customers:Provided to Drivers in the area, who will
decide whether to accept your Order.
When your Order is accepted, your Driver will use the data
to collect you and fulfil your Transportation Contract.
Personal Data of Drivers:your location will be displayed to
Customers and Persy while you are using the App
Your Driver will use your phone number to contact you in
relation to your Order.
Confirmation of completed and cancelled Orders and receipts
for both Customers and Drivers
Payment details and any other authentication which we may
In order to take payment from you.We use Stripe, a third party provider, to
process your payment.
In order to
reconcile our records in relation to your Orders.
Communications with us
In order to
keep a record of the service provided by us and Drivers
Communications between Customers and Drivers
To keep a
record of communications
you provide, including photos or comments, in connection with or participation in any
promotions or competitions sponsored, promoted or offered by us
In order to promote our business
Where you are a Driver, insurance policies, fleet information, vehicle
information, and licensing information
So that we can perform due diligence on you as a Driver.Your vehicle information will be provided
to customers whose Order you have accepted.
collect information created during your various interactions with the App, including the date and
time of an Order,
Driver acceptance of the Order, Driver arrival, completion of Transportation Contracts, as well as distance
travelled, amount charged, including breakdown of base fee, tip and
In order to ensure our records regarding Transportation
Contracts are accurate
4.1We have implemented administrative, physical and
electronic measures designed to protect your information from unauthorized
access, modification and unavailability.
4.2We will comply with applicable law in the event
of any breach of the security, confidentiality, or integrity of your Personal Data
and, where we consider appropriate or where required by applicable law, notify
you via email, text or the App as soon as we reasonably can, except if we are
prevented by doing this by (i) the legitimate needs
of law enforcement or (ii) any measures necessary to determine the scope of the
breach and restore the reasonable integrity of the data system.
4.3Although guaranteed security does not exist
either on or off the Internet, we make commercially reasonable efforts to make
the collection and security of such information consistent with this Privacy
Policy and all applicable laws and regulations.
4.4Where we have given you, or you have chosen, a
username, login or password which enables you to access certain parts of the
App, you are responsible for keeping this information confidential. You mut not share a username, login or
password with anyone, and we ask you not to reuse the same password across
multiple websites or apps
4.5We restrict access to your Personal Data to
individuals who need access to it in order to process it on our behalf. These
individuals are bound by confidentiality agreements and we will take
appropriate action (which may include disciplinary proceedings) in the event we
find that our employee(s) or other individuals working on our behalf have failed
to meet standards in looking after Personal Data.
5.1We will retain your Personal Data only for as
long as necessary to fulfil the purpose(s) for which it was collected and to
comply with applicable laws.
5.2This means that we store your data throughout
the existence of your account with us.Information relevant to Orders you make using the App are retained for a
further 6 years.
6Sharing Your Information
6.1We will not share your Personal Data except as
in the table above.
8.1You have the right to obtain a copy of the Personal
Data we hold about you, and to be informed of certain details, such as (a) the
source of your Personal Data; (b) the purposes, legal basis and methods of
processing; (c) the data controller’s identity; and (d) the entities or
categories of entities to whom your Personal Data may be transferred.
8.2You can update the information we hold about you
through the App. If the Personal Data is incorrect, incomplete or not processed
to have your Personal Data rectified or deleted in accordance with applicable
8.3Right to object: In certain circumstances (e.g.,
where your Personal Data is processed on the basis of our legitimate
interests), you may have the right to object to the processing of your Personal
Data on the basis of compelling grounds related to your particular situation.Where this is the case, it is likely that we
will be unable to continue to provided you with
8.4If the processing of your Personal Data is based
on your consent, you have the right to withdraw your consent to such processing
at any time.
8.6To exercise these rights, where applicable,
please contact us here.We may ask you for
additional information to confirm your identity and for security purposes
before complying with your request. We reserve the right to charge a fee where
permitted by law, for instance if your request is manifestly unfounded or
time to time. Any changes will be posted
in the App. Please check the Privacy
Policy each time you send us Personal Data. The date of the most recent
revisions will appear on this page.
Questions, comments and requests