Persy London Privacy Policy
Last Updated: 17 November 2021
1
Introduction
Persy London Limited (“Persy”, also referred to in this Policy as “we” or
“us”) is committed to protecting and respecting your privacy. This policy (“Privacy
Policy”) sets out how Persy stores and uses information about
you (your “Personal Data” – for more information see here).
2
Types of Information We Collect
2.1
The information which we collect about you is set out in the table below.
2.2
The App may contain links to other independent websites which are not
provided by us. Such independent sites are not under our control, and we are
not responsible for and have not checked and approved their content or their
privacy policies (if any). You will need to make your own independent
judgement about whether to use any such independent sites, including whether to
buy any products or services offered by them.
2.3
By using the App, you agree to us collecting and using technical
information about the devices you use the App on and related software, hardware
and peripherals to improve our products and services.
3
Use of your Information
3.1
We may process your Personal Data if it is necessary to comply with any
legal obligation to which we are subject to or where necessary for the purposes
of our legitimate business interests (and in certain other limited
circumstances). The purpose for which we use your Personal Data is set out in
more detail in the table below.
|
Why we process this data
|
Name, login
name, password
|
To administer your account
|
Pickup and
drop-off locations. Geo location data which is
provided by your mobile device.
|
Personal Data
of Customers: Provided to Drivers in the area, who will decide whether
to accept your Order.
When your
Order is accepted, your Driver will use the data to collect you and fulfil
your Transportation Contract.
Personal
Data of Drivers: your location will be displayed to Customers and Persy while you are using the App
|
Phone number
|
Your Driver
will use your phone number to contact you in relation to your Order.
|
e-mail address
|
Confirmation
of completed and cancelled Orders and receipts for both Customers and Drivers
|
Payment
details and any other authentication which we may require
|
In order to
take payment from you. We use Stripe, a third party provider, to process
your payment.
|
Billing
information
|
In order to reconcile our records in relation
to your Orders.
|
Profile
picture
|
To enhance user experience
|
Communications
with us
|
In order to keep a record of the service
provided by us and Drivers
|
Communications
between Customers and Drivers
|
To keep a record of communications
|
Information
you provide, including photos or comments, in connection with or
participation in any promotions or competitions sponsored, promoted or
offered by us
|
In order to promote our business
|
Where you are a Driver,
insurance policies, fleet information, vehicle information, and licensing
information
|
So that we can perform due diligence on you as a Driver.
Your vehicle information will be provided to customers whose Order you have
accepted.
|
We collect
information created during your various interactions with the App, including
the date and time of an Order, Driver acceptance of the Order, Driver
arrival, completion of Transportation Contracts,
as well as distance travelled, amount charged, including breakdown of base
fee, tip and additional fees
|
In order to
ensure our records regarding Transportation Contracts are accurate
|
3.2
We use Stripe as a 3rd party provider for payment processing.
Below is how Stripe collects data and how it used.
Stripe does not use this data for tracking purposes. You can read more on
Stripe’s privacy policy here https://stripe.com/gb/privacy
Information
about you by Stripe
|
Why we process this data
|
Phone number
|
Data is
linked to a Stripe Customer object so we can identify you for taking. payments
next time to use the app. This is required for app functionality to provide
payments
|
Installed
applications
|
We collect
data related to the usage of Stripe SDK components for analytics and fraud
prevention.
|
4
Security
4.1
We have implemented administrative, physical and electronic measures
designed to protect your information from unauthorized access, modification and
unavailability.
4.2
We will comply with applicable law in the event of any breach of the
security, confidentiality, or integrity of your Personal Data and, where we
consider appropriate or where required by applicable law, notify you via email,
text or the App as soon as we reasonably can, except if we are prevented by
doing this by (i) the legitimate needs of law enforcement or (ii) any measures
necessary to determine the scope of the breach and restore the reasonable
integrity of the data system.
4.3
Although guaranteed security does not exist either on or off the
Internet, we make commercially reasonable efforts to make the collection and
security of such information consistent with this Privacy Policy and all
applicable laws and regulations.
4.4
Where we have given you, or you have chosen, a username, login or
password which enables you to access certain parts of the App, you are
responsible for keeping this information confidential. You mut not share a
username, login or password with anyone, and we ask you not to reuse the same
password across multiple websites or apps
4.5
We restrict access to your Personal Data to individuals who need access
to it in order to process it on our behalf. These individuals are bound by
confidentiality agreements and we will take appropriate action (which may
include disciplinary proceedings) in the event we find that our employee(s) or
other individuals working on our behalf have failed to meet standards in
looking after Personal Data.
5
Data Retention
5.1
We will retain your Personal Data only for as long as necessary to
fulfil the purpose(s) for which it was collected and to comply with applicable
laws.
5.2
This means that we store your data throughout the existence of your
account with us. Information relevant to Orders you make using the App are
retained for a further 6 years.
6
Sharing Your Information
6.1
We will not share your Personal Data except as described in this Privacy
Policy. Where you Personal Data is shared with anyone, this is described in
the table above.
7
Location of your Information
7.1
We store your Personal Data in the UK and in the cloud using Google
Firebase. The Google Firebase privacy policy is available here: https://firebase.google.com/support/privacy
8
Your Rights
8.1
You have the right to obtain a copy of the Personal Data we hold about
you, and to be informed of certain details, such as (a) the source of your Personal
Data; (b) the purposes, legal basis and methods of processing; (c) the data
controller’s identity; and (d) the entities or categories of entities to whom
your Personal Data may be transferred.
8.2
You can update the information we hold about you through the App. If the
Personal Data is incorrect, incomplete or not processed in compliance with
applicable law or this Privacy Policy, you may have the right to have your Personal
Data rectified or deleted in accordance with applicable law.
8.3
Right to object: In certain circumstances (e.g., where your Personal
Data is processed on the basis of our legitimate interests), you may have the
right to object to the processing of your Personal Data on the basis of
compelling grounds related to your particular situation. Where this is the
case, it is likely that we will be unable to continue to provided you with
services.
8.4
If the processing of your Personal Data is based on your consent, you
have the right to withdraw your consent to such processing at any time.
8.6
To exercise these rights, where applicable, please contact us at
app@persylondon.com. We may ask you for additional
information to confirm your identity and for security purposes before complying
with your request. We reserve the right to charge a fee where permitted by law,
for instance if your request is manifestly unfounded or excessive.
9
Changes to Privacy Policy
We may change this Privacy Policy
from time to time. Any changes will be posted in the App. Please check the
Privacy Policy each time you send us Personal Data. The date of the most recent
revisions will appear on this page.
10
CONTACT
Questions, comments and requests
regarding this Privacy Policy are welcomed and should be addressed here.